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Cel-Fi products improve mobile signal coverage in NHS properties

By May 6, 2020October 19th, 2020No Comments

This article was first published on the National Health Executive platform on 29 April 2020.


The NHS has entered a digital transformation era which aims to harness the power of information technology to improve health and social care services. NHS Trusts are adopting a ‘mobile-first’ strategy, providing smartphones and tablets to medical practitioners to be able to access and respond to patient information more quickly and easily.

Digital connectivity in hospitals and healthcare practices is paramount to this strategy.

The NHS has embraced digital connectivity within hospitals that enable people to stay in touch at crucial times; whether that is a patient keeping in touch with their family, a nurse’s ability to view a patient’s case file on a device, or enabling the quick transfer of information from doctor’s practice to a specialist.

The phasing out DECT phones and pagers is underway which will increase dependence on mobile devices to deliver in-hospital and staff communication. Mobile phones are key devices in A&E control rooms and good, reliable mobile phone coverage is regarded as critical infrastructure to support A&E response teams.

A hindrance to good quality mobile signal in hospitals is often as a result of the building materials used during construction. Often, these materials significantly prevent or completely blocks mobile signal from penetrating through which leads to unreliable mobile signal inside. The size of some hospital buildings further exasperates these issues.

Contact us today to find out how we can improve mobile connectivity in NHS properties

Whilst the NHS has rolled out an extensive Wi-Fi solution in more than 95% of all practices and properties, it has failed to solve the problem of poor mobile reception. Wi-Fi calling, where adopted, has been widely criticised as unreliable, and dropped calls or poor call quality when using mobile devices can have a significant impact in a hospital environment.

Some NHS Trusts with poor mobile reception has contacted the MNO’s to provide them with a solution but have found that the costs and timelines put forward to be a prohibiting factor to implement the alternative solutions.

Many NHS Trusts have turned to Cel-Fi products and Frequency Telecom to provide them with an indoor mobile coverage solution. Cel-Fi’s range of products are cost effective, legal and resolve the mobile signal issues within the timelines and to the scale required by customers.

Cel-Fi is the only OFCOM approved licence exempt solution available for addressing poor mobile signal coverage in the UK and Ireland. The products are designed to improve mobile signal strength for 3G and 4G and provide an exceptional coverage footprint. Cel-Fi products are mobile network approved and fully meets the regulatory requirements in the UK and Ireland.

Contact us +44 (0)330 353 0197 or view our range of products here.

Established in 2002, Frequency employs over 60 people, across the UK, Germany and the Netherlands. Frequency Telecom is the master distributor of Nextivity’s Cel-Fi range of mobile signal boosters in the UK and Ireland. Cel-Fi products are licence-exempt and fully meets the regulatory requirements in the UK (Ofcom SI 2018/399) and Ireland (ComReg S.I.No.283 of 2018).

Email:    [email protected]
Tel:         +44 208 397 2222


Headquartered in San Diego, Nextivity Inc. develops the award-winning line of Cel-Fi products that optimize cellular coverage in homes, office and enterprise buildings. Cel-Fi products are self-configuring and leverage the advanced signal-processing and radio design of Nextivity’s IntelliBoost chipset to deliver the industry’s highest gain at the lowest cost per square foot. The Cel-Fi commitment is to protect the operator’s network, deliver the best in-building mobile performance, and be the easiest solution to install.


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