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When OFCOM compliance is non-negotiable

By May 7, 2020July 2nd, 2020No Comments

When OFCOM compliance is non-negotiable

Cel-Fi provided the Hospital Trust with a mobile network approved, OFCOM licence exempt mobile signal coverage solution.

Business Profile

The Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) operates services in 200 locations across Rotherham, Doncaster and North Lincolnshire.

The Trust headquarters, Woodfield House, is based on the Tickhill Road Hospital site in Balby, Doncaster. The Trust offers mental health and learning disability services, community services, such as district nursing and health visitors, and around 115,000 people now access their services each year.

Business Needs

When OFCOM found and removed a non-compliant mobile signal booster in the building, the HQ of the RDaSH NHS Foundation Trust was left without mobile signal coverage in key areas.

This put them in a precarious position as mobile connectivity is essential to provide their services to their staff and visitors.

Their staff and other users complained to the IT team about the inferior service and its ensuing impact on the hospital.

The IT department needed a legal solution that could be implemented quickly.

The Solution

Following several consultations detailing the incumbent solution, it was determined that the Cel-Fi GO X mobile signal booster would be compatible, leading to a quick turnaround and installation. This highly evolved signal booster can amplify mobile signals up to 100 dB, and it also has a rugged IP65 rated design, which means it can withstand harsh conditions including dust or water exposure. Cel-Fi GO X uses award-winning Intelliboost signal processing to deliver the industry’s largest coverage footprint, with the best voice and data wireless performance. Cel-Fi GO X also has the benefit of not interfering with other wireless devices.

The Challenge

  • Install a legal mobile signal solution in all areas of the building
  • Implement the solution with a quick turnaround as key areas were left without signal

Product Solution

  • Cel-Fi GO X

Business Benefits

  • Cel-Fi GO X solution presented the Trust with a legal solution
  • Swift installation resolved the EE mobile coverage in key areas of the building.
  • The Trust is considering adding more Cel-Fi GO X boosters to cover all areas of the hospital.

Cel-Fi products comply with OFCOM regulations (OFCOM SI 2018/399) and can be used without a licence.

About Frequency Telecom

Established in 2002, Frequency Telecom are experts in delivering mobile accessories and signal solutions. The company is proud to have worked with a number of high-profile customers creating uniquely branded and bespoke products across a range of different industries, including the Public Sector, Retail, B2B and Corporate Businesses. Working closely with its partners, including Bury, Huawei, Samsung, Nextivity Cel-Fi and Eiger Protection, Frequency manages all accessory requirements from sourcing specific products to bespoke manufactured solutions whilst offering competitive pricing and fast service. Additional information is available at, on Twitter, LinkedIn, and on Facebook

About Cel-Fi by Nextivity

Nextivity Inc. develops the award-winning Cel-Fi family of products that deliver best-in-class in-building and mobile cellular coverage for spaces up to 500,000 sq. ft., and for environments where harsh conditions require a rugged design. Cel-Fi is the go-to solution for settings such as healthcare facilities, office buildings, remote sites, parking garages, hotels, warehouse and industrial venues, government offices, retailers, schools, as well as trucking and marine fleets. Cel-Fi products are available in 90 countries through mobile operators and a growing worldwide network of master distributors, systems integrators, installers, and resellers.

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