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When OFCOM compliance is non-negotiable

By May 7, 2020October 20th, 2020No Comments
OFCOM compliance

When OFCOM compliance is non-negotiable

Cel-Fi provided the Hospital Trust with a mobile network approved, OFCOM licence exempt mobile signal coverage solution.

Business Profile

The Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) operates services in 200 locations across Rotherham, Doncaster and North Lincolnshire.

The Trust headquarters, Woodfield House, is based on the Tickhill Road Hospital site in Balby, Doncaster. The Trust offers mental health and learning disability services, community services, such as district nursing and health visitors, and around 115,000 people now access their services each year.

Business Needs

When OFCOM found and removed a non-compliant mobile signal booster in the building, the HQ of the RDaSH NHS Foundation Trust was left without mobile signal coverage in key areas.

This put them in a precarious position as mobile connectivity is essential to provide their services to their staff and visitors.

Their staff and other users complained to the IT team about the inferior service and its ensuing impact on the hospital.

The IT department needed a legal solution that could be implemented quickly.

The Solution

Following several consultations detailing the incumbent solution, it was determined that the Cel-Fi GO X mobile signal booster would be compatible, leading to a quick turnaround and installation. This highly evolved signal booster can amplify mobile signals up to 100 dB, and it also has a rugged IP65 rated design, which means it can withstand harsh conditions including dust or water exposure. Cel-Fi GO X uses award-winning Intelliboost signal processing to deliver the industry’s largest coverage footprint, with the best voice and data wireless performance. Cel-Fi GO X also has the benefit of not interfering with other wireless devices.

Click here for more information on how we've helped the NHS stay connected

The Challenge

  • Install a legal mobile signal solution in all areas of the building
  • Implement the solution with a quick turnaround as key areas were left without signal

Product Solution

  • Cel-Fi GO X

Business Benefits

  • Cel-Fi GO X solution presented the Trust with a legal solution
  • Swift installation resolved the EE mobile coverage in key areas of the building.
  • The Trust is considering adding more Cel-Fi GO X boosters to cover all areas of the hospital.

Cel-Fi products comply with OFCOM regulations (OFCOM SI 2018/399) and can be used without a licence.

Contact us today to find out how we can improve mobile connectivity in NHS properties

Established in 2002, Frequency employs over 60 people, across the UK, Germany and the Netherlands. Frequency Telecom is the master distributor of Nextivity’s Cel-Fi range of mobile signal boosters in the UK and Ireland. Cel-Fi products are licence-exempt and fully meets the regulatory requirements in the UK (Ofcom SI 2018/399) and Ireland (ComReg S.I.No.283 of 2018).

Email:    [email protected]
Tel:         +44 208 397 2222


Headquartered in San Diego, Nextivity Inc. develops the award-winning line of Cel-Fi products that optimize cellular coverage in homes, office and enterprise buildings. Cel-Fi products are self-configuring and leverage the advanced signal-processing and radio design of Nextivity’s IntelliBoost chipset to deliver the industry’s highest gain at the lowest cost per square foot. The Cel-Fi commitment is to protect the operator’s network, deliver the best in-building mobile performance, and be the easiest solution to install.


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