The Challenge

7 Pure Offices sites located across the UK
Provide a cost-effective solution to enhance in-building mobile connectivity for all networks

The Product

Business Benefits

  • Instant mobile connectivity across all four UK networks
  • Satisfied tenants more likely to extend their Pure Office lease agreements

Business Profile

Founded in 2007, Pure Offices offers personalised and flexible office space to businesses in over 20 locations and have created modern offices to meet the demands of the modern business workplace.

Business Needs

The Pure Offices site in Nottingham is set in a mobile network blackspot which affects the whole building and all main UK mobile networks. Pure Offices received daily complaints from tenants about the effect the poor mobile signal was having on their ability to conduct their business. Pure Offices were also receiving similar complaints from some of their other sites.

Pure Offices attempted several alternative solutions, such as WiFi calling and network provided booster boxes, but none resolved the in-door mobile connectivity issues their frustrated tenants were experiencing.

The Solution

After several consultations and site plan reviews, Frequency presented their initial proposals but recommended an in-depth site visit to verify. The site inspection confirmed that the Cel-Fi GO X mobile signal boosters solution would cover all areas of the serviced office on all networks.

Once the system was deployed at the Nottingham site, results were instantaneous. Feedback from tenants was very positive as mobile signal drastically improved inside the building.

Following the success at Nottingham, Pure Offices commissioned Frequency to investigate mobile signal issues at other sites. By the end of August 2020, 6 additional Pure Offices sites in Cheadle, Warwick, Weston Super Mare, Cheltenham, Oldbury & Leeds will have the Cel-Fi GO X solution deployed.

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