Cel-Fi solutions can improve mobile connectivity in any NHS environment

An NHS fit for the future needs a robust and reliable mobile signal solution to support it.

The vision of the NHS is to build an NHS fit for the future. By adopting newer technology and increasing mobile working, they aim to improve health and social services.

Many of their initiatives are dependent on robust and stable mobile connectivity.

However, many hospitals, clinics and GP practices suffer from poor mobile coverage.

Whilst the NHS has rolled out an extensive NHS Wi-Fi solution in more than 95% of all practices and properties, it has failed to solve the problem of poor mobile phone coverage.

Many NHS Trusts have turned to Cel-Fi products and Frequency Telecom to provide them with an indoor mobile coverage solution. Cel-Fi smart signal boosters are cost-effective, legal and easy to deploy.

Cel-Fi products are licence-exempt and fully complies with regulatory requirements OFCOM SI 2018/399 (UK) and ComReg S.I.No.283 of 2018 (Ireland).

NHS Hywel Dda University Health Board Logo
RDaSH NHS Foundation Trust

Contact us to find out how we can improve mobile connectivity in any NHS building.

What plans do the NHS have that require mobile connectivity?

In ‘The Long Term Plan’, the NHS outlines how it will build an NHS fit for the future by:

  • enabling everyone to get the best start in life
  • helping communities to live well
  • helping people to age well

It aims to embrace the increased use of mobile working and technologies within the NHS to improve health and social care. The use of mobile technology is crucial to provide more time to care, improve care quality and implement efficient working practices.

Everything from video conferencing and remote appointments with GPs through to artificial intelligence systems designed to understand the demand for hospital beds will be implemented to push healthcare services into the future.

The roll-out intends to make digital health services a mainstream part of the NHS so that patients will be able to access a digital GP offer via the NHS App. Through the expansion of appointment bookings and remote consultation apps, patients have more freedom over how they interact with their doctors and their data. For GP practices, this means fewer in-person visits and the ability to prioritise the most important cases.

The NHS is adopting newer technology in hospitals, like smartphones, tablets and apps, to replace outdated equipment. The phasing out DECT phones and pagers is well underway and will be replaced with clinical-messaging mobile applications like Hospify or Medic Bleep. These apps crucially include the functionality for medical staff to send confidential patient information to other medical staff on a secure platform rather than using WhatsApp or Telegram.

When it comes to patient care, the NHS encourages patients and visitors to use mobile devices in their hospitals. They recognise that it is an important way to keep in touch and making use of online resources.

All these plans rely on reliable and robust digital connectivity.

Why is the NHS Wi-Fi insufficient to resolve mobile connectivity?

Many hospitals, clinics and GP practices have mobile dead zones. Whilst the NHS has rolled out an extensive NHS Wi-Fi solution in more than 95% of all practices and properties, it has failed to solve the problem of poor mobile phone coverage.

Wi-Fi works well when it is coupled to static devices like desktop computers, printers and TVs. The problem arises when devices, like mobile phones, tablets or other handheld devices, are on the move. As the mobile device moves through the building, it must find and connect each new WiFi signal in the different Wi-Fi zones of the building. If a health practitioner is on a call whilst moving from one ward to the next, it can be frustrating as the call would drop and cut out as the device connects to the different Wi-Fi connections. It can also cause a backlog of web-based messages should the device fail to connect to a Wi-Fi zone for any reason.

For patients, their families and visitors, the lack of a good mobile signal can be equally distressing. No matter the reason for the hospital visit, their only means to communicate with family and friends is on their mobile device. The patient allocated Wi-Fi channels quickly become overcrowded and prevents them from accessing messaging services like WhatsApp to keep in touch, browsing online or checking social media to pass the time.

Robust mobile signal in hospitals and other medical facilities streamlines communication and leads to a better healthcare experience for doctors, nurses, administrators, patients, and visitors.

Why do NHS buildings suffer from poor mobile connectivity?

Hospitals suffer from poor mobile coverage for many reasons.

The main cause can usually be pinned on the materials used during the construction of the building, like concrete, glass and steel. Thick walls which are built to withstand fires, floods or block waves from the Radiology department prevents mobile signal to penetrate through, leading to poor indoor mobile signal.

It is also common to find that the side of the building which faces the mobile tower may have decent signal, whereas the opposite side has little to none. Others causes include the sheer size of the hospital buildings, the typography of the environment outside or the proximity to the mobile tower.

What is the solution to resolve poor mobile connectivity?

Some NHS Trusts with poor mobile reception have contacted the MNO’s to provide them with a solution but have found that the costs and timelines put forward to be a prohibiting factor to implement the alternative solutions.

Many NHS Trusts have turned to Cel-Fi products and Frequency Telecom to provide them with an indoor mobile coverage solution. Cel-Fi’s range of products are cost-effective, legal and resolve the mobile signal issues within the timelines and to the scale required by customers.

The benefits of Cel-Fi smart signal solutions

Cost-effective & Quick installation

Cel-Fi products have the lowest cost per sq ft. This easy-to-deploy solution combines the best of active DAS and Smart Booster technologies that have been widely adopted by carriers around the world, setting a new standard in Signal Boosting capabilities.

Remote monitoring on Cel-Fi WAVE app

Cel-Fi WAVE is the software platform used to activate, optimise, and manage the Cel-Fi products. Cel-Fi WAVE is the cloud-based software platform from which Cel-Fi apps and connected capabilities are hosted and driven. Current-generation Cel-Fi products include embedded connectivity technology that allows them to communicate with the WAVE cloud. The WAVE portal and apps are used to facilitate registration, commissioning, installation, optimization and troubleshooting.

Off-Air or Small Cell Applications

Cel-Fi solutions can be deploying multiple independent systems in various areas. This means that in certain areas where mobile calls are prohibited, like the Radiology department, can be excluded.

Unconditionally network safe

Self-organising edge intelligence ensures that Cel-Fi products do not interfere with other indoor wireless products such as Wi-Fi routers, Small Cells, and Distributed Antenna Systems (DAS). High Speed Automatic Gain Control ensures that Cel-Fi products are unconditionally network safe and enables more simultaneous calls and higher data speeds.

OFCOM & COMREG compliant

Cel-Fi products are licence-exempt and fully meet Ofcom requirements SI 2018/399 (UK) and ComReg S.I.No.283 of 2018 (Ireland). In April 2018, OFCOM passed a new regulation that allows people to use static mobile phone boosters without the need for a licence. The boosters are only allowed to amplify the signal from one operator at a time but can allow customers to switch.

Cel-Fi for any size

There is a Cel-Fi solution available for any size in-door space. Whether it is a GP practice, a waiting room, the A&E or whole hospital, Cel-Fi will provide stable and reliable mobile coverage.

Best in performance

With up to 100 dB gain and 1000x stronger, Cel-Fi products deliver the industry’s best voice and data wireless performance and the industry’s largest coverage footprint.

IntelliBoost® Chipset

The Cel-Fi IntelliBoost baseband processor is the first six-core processor designed specifically to optimise the indoor transmission and reception of 3G/4G wireless signals. With advanced filtering, equalisation and echo-cancellation techniques, Cel-Fi’s architecture delivers unprecedented in-building data rates and pervasive 3G/4G connectivity.

Scalable Solution

Cel-Fi products can be configured to a single small cell, or multiple small cells, to form a coordinated Supercell. Supercells provide uniform access to the capacity introduced by the small cell and are preferred by carriers in densely populated and high traffic areas.

Key benefits

Headquartered in San Diego, Nextivity Inc. develops the award-winning line of Cel-Fi products that optimise mobile coverage in homes, office and enterprise buildings. Cel-Fi products are self-configuring and leverage the advanced signal-processing and radio design of Nextivity’s IntelliBoost chipset to deliver the industry’s highest gain at the lowest cost per square foot. The Cel-Fi commitment is to protect the operator’s network, deliver the best in-building mobile performance, and be the easiest solution to install.

Ease of Setup

Time to market (TTM) reduction

Lowest cost per sq ft

Supports strong business case/ROI

WAVE Software Portal

Remote management of devices

Off-Air or Small Cell Applications

Multiple independent systems in various areas

A Cel-Fi for any use case

Any size in-door space

Unconditionally network safe

Carrier approved and endorsed

OFCOM & ComReg compliant

OFCOM SI 2018/399 (UK) and ComReg S.I.No.283 of 2018 (Ireland)

IntelliBoost® Chipset

Advanced filtering, equalisation and echo-cancellation techniques

Scalable Solution

Single small cell or multiple small cells

Best in Performance

1000x Stronger

Key benefits

Headquartered in San Diego, Nextivity Inc. develops the award-winning line of Cel-Fi products that optimise mobile coverage in homes, office and enterprise buildings. Cel-Fi products are self-configuring and leverage the advanced signal-processing and radio design of Nextivity’s IntelliBoost chipset to deliver the industry’s highest gain at the lowest cost per square foot. The Cel-Fi commitment is to protect the operator’s network, deliver the best in-building mobile performance, and be the easiest solution to install.

Ease of Setup

Time to market (TTM) reduction

Lowest cost per sq ft

Supports strong business case/ROI

WAVE Software Portal

Remote management of devices

Off-Air or Small Cell Applications

Multiple independent systems in various areas

A Cel-Fi for any use case

Any size in-door space

IntelliBoost® Chipset

Advanced filtering, equalisation and echo-cancellation techniques

Unconditionally network safe

Carrier approved and endorsed

OFCOM & ComReg compliant

OFCOM SI 2018/399 (UK) and ComReg S.I.No.283 of 2018 (Ireland)

Scalable Solution

Single small cell or multiple small cells

Best in Performance

1000x Stronger

Testimonials

Our range of mobile signal solutions

Cel-Fi PRIME is the ideal solution to improve mobile signal coverage in smaller spaces of 1,200 ft² / 110m².

The Cel-Fi PRIME offers a plug-and-play mobile signal solution and provides 80dB gain for 3G and 4G simultaneously. Cel-Fi PRIME will reduce the mobile device’s power requirements and extend its battery life. It offers plug-and-play mobile signal coverage, eliminating dead zones and dropped calls to provide clear and reliable connections.

Cel-Fi products are mobile network approved and fully meets the regulatory requirements in the UK and Ireland. The Cel-Fi commitment is to protect the operator’s network, deliver the best in-building mobile performance, and be the easiest solution to install.

You must have at least one bar of signal somewhere in the building.

  • Licence exempt and fully meets Ofcom requirements SI 2018/399 (UK) and ComReg S.I.No.283 of 2018 (Ireland)
  • 5-minute plug-and-play set-up. No installation required.
  • 80 dB max signal gain covering an area 1,200 ft² / 110 m² per unit
  • Available for EE, Three, and all hosted Mobile Virtual Network Operators
  • Can easily switch between mobile networks via the Cel-Fi WAVE app
  • Carrier approved, boosts 3G and 4G simultaneously
  • Smart Signal Booster with IntelliBoost© Chipset – Unconditionally Network Safe
  • Remote monitoring and management with the Cel-Fi WAVE app
Cel-Fi SOLO quick installation

The Cel-Fi SOLO Smart Signal Booster is the most powerful carrier-grade solution available designed to solve mobile coverage problems for voice and data. With up to 100dB of gain, it covers up to 16,000 ft² /1,500 m² of indoor space per system. The easy-to-install solution includes a whip antenna and patch antenna or can be configured with an external wideband directional antenna and multiple server antennas for wider coverage.

Cel-Fi products are mobile network approved and fully meet the regulatory requirements in the UK and Ireland. The Cel-Fi commitment is to protect the operator’s network, deliver the best in-building mobile performance, and be the easiest solution to install.

The system needs to detect a minimum signal outside of the building to operate or you must have at least one bar of signal somewhere in the building.

  • Licence exempt and fully meets Ofcom requirements SI 2018/399 (UK) and ComReg S.I.No.283 of 2018 (Ireland)
  • Quick and easy setup and installation
  • 100 dB max signal gain covering an area 16,000 ft² / 1,500 m² per unit
  • Available for O2, EE, Three, Vodafone and all Mobile Virtual Network Operators
  • Can easily switch between mobile networks via the Cel-Fi WAVE app
  • Carrier approved, boosts 3G and 4G simultaneously
  • Smart Signal Booster with IntelliBoost© Chipset – Unconditionally Network Safe
  • Remote monitoring and management with the Cel-Fi WAVE app

The Cel-Fi GO X Smart Signal Booster is the highest-performing, most powerful mobile signal booster in its class. With up to 100dB gain, it is designed to improve voice and data coverage for 3G/4G in an indoor area of 15,000 ft² / 1,400m². The Cel-Fi GO X is IP65 rated, weather-resistant and does not interfere with other wireless devices. Cel-Fi GO X is cost-effective and easy-to-setup for users and installers.

Cel-Fi products are mobile network approved and fully meet the regulatory requirements in the UK and Ireland. The Cel-Fi commitment is to protect the operator’s network, deliver the best in-building mobile performance, and be the easiest solution to install.

The system needs to detect a minimum signal outside of the building to operate.

  • Licence exempt and fully meets Ofcom requirements SI 2018/399 (UK) and ComReg S.I.No.283 of 2018 (Ireland)
  • IP65 rated, weather-resistant.
  • 100 dB max signal gain in an area approximately 15,000 ft² / 1,400 m²
  • Available for O2, EE, Three, Vodafone and all Mobile Virtual Network Operators
  • Can easily switch between mobile networks via the Cel-Fi WAVE app
  • Carrier approved, boosts 3G and 4G simultaneously
  • Smart Signal Booster with IntelliBoost© Chipset – Unconditionally Network Safe
  • Remote monitoring and management with the Cel-Fi WAVE app

Cel-Fi QUATRA is the most advanced technology solution for improving indoor mobile network coverage. This scalable in-building mobile system delivers high-quality signal in venues up to 200,000 ft² and beyond. It is a cost-effective and easy-to-deploy solution that combines the best of active DAS and Smart Booster technologies that have been widely adopted by carriers around the world, setting a new standard in Signal Boosting capabilities.

Cel-Fi products are mobile network approved and fully meet the regulatory requirements in the UK and Ireland. The Cel-Fi commitment is to protect the operator’s network, deliver the best in-building mobile performance, and be the easiest solution to install.

The system needs to detect a minimum signal outside of the building to operate.

  • Licence exempt and fully meets Ofcom requirements SI 2018/399 (UK) and ComReg S.I.No.283 of 2018 (Ireland)
  • Requires site inspection and installation
  • Lowest cost per ft²
  • 100 dB max signal gain off-air
  • Improves mobile signal coverage up to 50,000 ft² / 4,750m² per Quatra system
  • Scalable to larger areas by combining multiple systems
  • Carrier approved, boosts 3G and 4G simultaneously
  • All digital, RF and Power over Ethernet (PoE) system with cat5/6 structured cabling
  • Available for O2, EE, Three, Vodafone and all Mobile Virtual Network Operators
  • Can be re-programmed to boost a different network without the need to replace hardware
  • Smart Signal Booster with IntelliBoost© Chipset – Unconditionally Network Safe
  • Remote monitoring and management with the Cel-Fi WAVE app

Some of our NHS Clients

contact

Contact us and one of our representatives will be in touch within the same or next working day.